We want you to be happy with our CEEK products. If you are not satisfied with your purchase, you have up to 14 days from the time you receive your item(s) to initiate a return. You may return your undamaged CEEK products for a refund. A 25% open box fee will be assessed on any opened unit. A 15% restocking fee will be assessed on unopened returns. Please or call 1(877) 407-9797 to request a return. All products must be returned in the original packaging, including any accessories, manuals, and documentation.
How to Return An Item
Ship your item back to
CEEK VR INC
Attn: Returns
1680 Michigan Ave Ste 700
Miami beach, FL 33139
Refunds
Your refund will be issued to your original payment method. Kindly note that refunds can only be issued to the original purchaser.
Incorrect or damaged items
If you received the wrong or damaged product, please contact CEEK Customer Service at 1- (877) 477-9797 during our hours of operation, Mon-Fri 9am to 9pm EST
Problems with your product
If you're having trouble with your new product, please visit the Support page
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