CEEK VR Support | Experiencing difficulties?

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Experiencing Difficulties?

FOR OPTIMAL VIEWING
CEEK VR Headset works best with the following smartphones:

Apple

iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPod Touch Gen 6 and above, iOS 8.1 and above.

Samsung

Galaxy S8, Galaxy S7, Galaxy S6, Galaxy S6 Edge, Galaxy S5, Galaxy Note 5, Galaxy Note 4 and above.

Motorola

Motorola Moto X (2014), Motorola Droid Turbo and above.

Huawei

Huawei G7 Plus, Huawei GX8 LTE, Huawei Ascend Mate 2, Huawei Ascend G 615, Huawei Ascend P1, Huawei Ascend P2, Huawei Ascend P6, Huawei Nova, Huawei P8, Huawei Nexus 6P, Huawei Mate S, Huawei Mate 9, Huawei Mate 8, Huawei Honor 8, Huawei Honor 7, Huawei Honor 6 and above.

HTC

one and above.

G3, G4, G5, Nexus 5X, Nexus 6P and above.

Optimizing Performance

If the app is not responding on your iPhone, iPad, or iPod touch you can close programs that are running in the background by following the steps below:

Quickly Press the Home button twice. You’ll see apps that you have open previewed.

Swipe up on the apps you want to close.

Swipe left or right to see all apps that are open and using resources. Close Apps that are not in use at this time.

We recommend closing all apps except the CEEK app for optimal experience.

Need more help?

The CEEK VR Support team is available to assist you with any questions or inquiries you have. Our team will contact you as soon as possible.

1680 Michigan Ave. Suite 700 Miami Beach FL 33139
USA
+1 (877) 407-9797
Monday to Friday
9am-6pm EST

Enjoy exclusive premium concerts, movies, games and other exciting experiences in massive VR Venues.

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Experiencing Difficulties?

Optimizing Performance

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